Root Cause Analysis

Our Root Cause Analysis goes beyond symptoms to uncover the structural issues impacting performance.

Operational inefficiencies

Quality issues and defects

Cost overruns

Process delays or bottlenecks

Customer or employee dissatisfaction

Lack of performance visibility and decision clarity.

Our Approach

Step 1: Data Gathering

Quantitative (process data, performance KPIs) and qualitative (interviews, observations) inputs from operations.

Step 2: Pattern & Trend Analysis

Using tools like Pareto Analysis, 5 Whys, Fishbone Diagrams, and Failure Mode Effect Analysis (FMEA) to identify recurring causes.

Step 3: Root Cause Identification

We distinguish between visible symptoms and hidden drivers, separating noise from actionable insight.

Step 4: Diagnostic Reporting

Root causes, Operational and financial impact, quick wins and long-term recommendations

Benefits You Can Expect

Elimination of recurring issues

Structured frameworks to pinpoint the true source of issues.

Higher operational efficiency

Eliminate guesswork with fact-based, analytical approaches.

Stronger foundation for solution design and change implementation

Design solutions that stop problems from resurfacing.

Reduced rework, downtime, waste and cost

Minimize downtime, reduce costs, and optimize performance.

Improved team alignment and SOP compliance

Design solutions that stop problems from resurfacing.

Faster, more confident decision making

Empower leadership with clarity and data driven insight to move forward decisively.

Case Highlights

Transformative results across industries

Manufacturing

Deployed optimized EDM parameters and SOPs, reduced scrap by 90% and rework by 95%

90% ↓ Scrap 95% ↓ Rework

Hospitality

Diagnosed 6% lower occupancy at specific branches due to centralized pricing and poor booking practices

6% Gap Identified Pricing Optimized

Retail

Identified 13 dead product lines with zero sales over 4.5 years, driving ₹14M in annual waste

13 Dead Lines ₹14M Saved

Read Full Case Studies →

Tools and Techniques We Use

1

Gemba Walks

First hand observation of work as it happens to understand real conditions, behaviors, and constraints.

2

Process Mapping & Time-Motion Studies

Visualizing end to end workflows to identify dealys, waste, and inefficiencies.

3

Field Interviews & Staff Behavior Mapping

Capturing insights from operators, supervisors, and stakeholders to uncover execution gaps.

4

VOC (External & Internal)

Internal & External: Translating customer and stakeholder feedback into quantified improvement opportunities.

5

Data Analysis (Python & SQL)

Evidence based diagnostics using structured data, trend analysis, and pattern detection.

6

5 Whys

Structured root cause questioning to move beyond symptoms and superficial fixes.

7

FMEA

Proactively identifying, prioritizing, and mitigating potential process failure points.

8

Risk Matrix

Assessing operational, quality, and delivery risks based on likelihood and impact.

9

Cause and Effect Analysis (Ishikawa Diagrams)

Systematic identification of contributing factors across people, process, material and systems

10

Statistical Process Control (SPC)

Monitoring process stability and variation using statistical methods.

11

Baseline Performance Audits

Establishing fact based performance benchmarks prior to solution design.

12

Benchmarking Against Industry & Best in Class Standards

Comparing current performance with external and internal best practices to identifying gaps

Ready to Diagnose the Right Problem?

We don't bring assumptions, we bring clarity.

Let's identify the problem worth solving, and design everything else around it.

Start Your Diagnostic Explore Our Solution Design Service

Fixing the Right Problems Starts with the Right Diagnosis